SECURITY

WHY IT MATTERS?

We take security seriously, which is why we have a whole page dedicated to this subject.  You don’t have to read it all but know your in safe hands and we are doing everything we can to make sure your site is safe from hackers.

SAFE & sECURE

The primary reason to prioritise Security is for customers, no one wants their personal details stolen and given to hackers, even more serious is the potential for credit card details or business data being captured. 

Not only is this bad for the customers but the loss in reputaion for you as the business owner can be detrimental.

Although it’s not possible to eliminate every single risk associated with cyber attacks, there is a lot we can do to minimize the risks, making it harder for hackers and cyber criminals to compromise data. 

Below we break down some of the things that we do to make sure all our websites are secure, some of these are just generally good ideas for everyone to do.

THE RIGHT HOSTING

The first step for us is making sure we have a secure place to host your site on the web.  Its really important that the host is meticulous about security. 

Some web companies will choose a cheaper option, but as well as being slower to load your page it could be less secure.  We use a super fast and secure host, they are rated as one of the best for security.  They monitor threats in real time as apposed to every five minutes like most companies. 

A strong Firewall is essential as well as enforcing SSL management and regularly backing up the website.

UPDATE & BACK-UP

Securing your website is not a one off event.  To stay secure you need to regularly monitor the security of your website or e-commerce site.  We automatically make back-ups of your website every day. 

It’s also important to make sure any plugins and extensions are up to date.  When a new version of software is released we make sure it is patched immediately to avoid leaving ourselves vulnerable to attackers. 

We also only install reliable software.  Just as you shouldn’t install questionable apps on your computer or phone, the same is even more important for your website.

SECURE PASSWORDS

Make sure your Ecommerce site uses passwords, logins or usernames, endeavour to only accept those that are deemed strong. This means stipulating that they should be made up of a combination of upper and lower case letters, numbers and even symbols. Complicated passwords are very secure, and make life harder for hackers.

Regularly change your password , we’ve all been told this before, but its something simple we can all do.  At APG Webdesigns we change all our passwords on a monthly basis.

PERSONAL DETAILS

Only store customer information that is essential to your business. The less information you have, the less can be stolen by hackers.

There is no need to keep reams of customer records on your system, particularly credit card numbers, so keep sensitive data storage to a minimum. Always make sure that the personal details you do store are kept in a very safe place..

SECURE PURCHASING

Making customers feel secure on your shop website encourages them to purchase freely.  Making sure you have authentication measures in place helps determine the identity of both buyer and seller.  

We make sure all our websites use Secure Socket Layer (SSL) certificates. this encrypts information from the customer to the server and reduces the likelihood of external interference. You can tell when a website has this by looking at the top of your web browser next to the name of the site it should have a padlock symbol.

We use PayPal and Stripe to take payments the two leading payment processing options in the world.  We prefer using Stripe as it has better technology and is also a touch cheaper per transaction.  Where as PayPal is more well known Stripe is well regarded in the e-commerce market, and widely used by many big brand including  Deliveroo, Made.com and Missguided.

Stripe is SSL (Secure Sockets Layer) protected.
This means that both you and your customer’s information is securely transmitted throughout the entire payment process

Stripe is PCI compliant.
As a PCI Service Provider Level 1, Stripe offers the highest possible level of payment processing security.

Stripe is encrypted.
This ensures the security and integrity of information through encrypting all credit and debit card numbers.

In short, Stripe exceeds the industry standards. After all, if it wasn’t considered a safe and secure option, it wouldn’t have such a strong cohort of brands that trust in its services.

We are confident in both choices of payment processing options both have options of payment charge back protection which helps with any disputes.

CONSTANT MONITORING

Keep an eye on your site for anything that appears unusual, unexpected or suspicious. This can help you to track any fraudulent activity that could be taking place. 

Suspicious activity could include multiple orders using different credit cards by the same person, phone numbers that are from different areas than the billing address, or orders where the card holder name and recipient name don’t match.

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